Privacy Policy

Welcome to Velana AI Fit Coach, operated by Velana.ai Ltd ("we", "us", or "our"). We are committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, process, and disclose your personal and health information when you use the Velana AI Fit Coach mobile application and website.

We may collect and process the following types of information:

• Account Information: When you register for an account, we collect your email address and display name via Firebase Authentication.
• Profile & Lifestyle Preferences: Information about your fitness level, experience, schedule preferences, and nutrition choices.
• Health & Fitness Data: If you grant permission, we access steps, distance, duration, heart rate, active energy, and other activities from Apple Health (via HealthKit) to calibrate and evaluate your workouts. You can control or revoke this permission at any time in your iOS settings.
• Conversations & Inputs: We collect the text, transcription, and notes you share with the AI Coach to generate personalized plans and feedback.

We process your data for the following purposes:

• To provide and maintain the Velana AI Fit Coach service.
• To generate personalized training plans, running workouts, and nutrition summaries.
• To evaluate your efforts using our AI model and update your training progress.
• To authenticate your identity and secure your account.
• To process subscriptions and payments via Apple App Store and Stripe.

We share necessary data with trusted third-party service providers solely to operate the app:

• Firebase (Google): For secure user authentication and account management.
• Microsoft Azure (Cosmos DB): For secure, encrypted storage of your user profile and database records.
• OpenAI / Google Gemini: As AI processors. To protect your privacy, we strip direct identifiers (like email) before processing chat context and health summaries through the AI engines. We do not permit these providers to use your health or personal data to train their models.
• Stripe & Apple App Store: For securely processing subscription payments.

We strictly comply with Apple's developer guidelines regarding HealthKit. We will not use or disclose HealthKit data for advertising, marketing, or other use-based data mining. Your HealthKit data is processed locally or stored securely in our database solely to provide fitness coaching and analysis, and is not shared with unauthorized third parties.

Under GDPR and international privacy regulations, you have the right to access, correct, restrict processing, or request deletion of your personal data. You can delete your account and all associated personal data directly within the app settings (Manage Account > Delete Account), or request data deletion by contacting us at support@velana.ai.

This Privacy Policy is executed in the English language. Any translation into other languages is provided for convenience only. In case of discrepancies, the English version shall prevail.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Velana.ai Ltd
Registered in England & Wales, Company No. 16732030.
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
Email: support@velana.ai